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I aim to respond to all enquiries as promptly as possible during my normal working hours (Friday–Monday, 9am–4pm). Response times may occasionally be a little longer during advertised studio closures, annual leave, or periods of high demand. Thank you for your patience and understanding.
For the avoidance of doubt, any requested changes to an existing order should be confirmed by email. Whilst I may respond to messages received through social media, these platforms should not be relied upon for important changes to your order.