Choose and personalise your memorial or keepsake jewellery, and place your order online.

• Send your own: Package and send your inclusions yourself using the instructions emailed after your order. This is the quickest option.

• Free Collection Kit: Receive a free kit within 2–3 working days, including clear instructions, a secure labelled container and a tracked return postage label.

• Safe Receipt: Once your inclusions arrive, they’ll be carefully checked in and securely stored. You’ll receive an email confirming their safe receipt.

• Order of Creation: Orders are created in the order they’re received. Your jewellery will always be created within the quoted timeframe provided when you placed your order.

Beautifully Presented: Your finished jewellery arrives beautifully presented in Starstory luxury packaging, accompanied by any unused inclusions, your Certificate of Authenticity, Craftsmanship Guarantee and Jewellery Care Guide.

1. Tracking: You’ll receive your tracking details by email, allowing you to follow your Star’s journey home to you. 

2. Next-day delivery

3. Co-ordinates of delivery address

4. Signature confirmation

5. Proof-of-delivery photograph

Every step possible to ensure safe delivery of your Star.